Refund policy
HOW LONG IS YOUR CANCEL PERIOD?
When you book our services, you have the right to cancel and receive a full refund up to 20 days before your scheduled appointment. Cancellations made within 20 days of the appointment are non-refundable, as our availability is limited, and we may have to decline other bookings.
Exceptions may be made in cases of illness or accidents, contact us to discuss the situation.
HOW DO I CANCEL MY BOOKING?
Please get in touch with us, with the following information:
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Your name and email adress
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Order number (#12345)
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Products name / description
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Reason for canceling
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We will get back to you with the details for the return.
WHEN WILL I GET MY REFUND?
When the return is confirmed, we will proceed the payback.
GOOD TO KNOW...
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The refund will be the same as the original payment method when you made the order.
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Refunds can take up to 7 days to be processed from the date we receive your cancel request. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.